Privacy & Cookie Policy

TEAM WEB SPARKS Ltd (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy & Cookie Policy explains how we collect, use, store and protect your information when you visit our website or interact with our services.

Who We Are

TEAM WEB SPARKS Ltd

6 Edison Village
Nottingham Science & Technology Park
Nottingham
NG7 2RF
United Kingdom

Email: support@websparks.co.uk

Website: https://websparks.co.uk

Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us, request information or submit an enquiry, we may collect:

• Name
• Company name
• Email address
• Telephone number
• Website address
• Any other information you choose to provide

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• General location information

This information is collected to help us improve our website, services and user experience.

How We Use Your Information

We may use your information to:

• Respond to enquiries and requests
• Provide information about our services
• Deliver contracted services
• Improve our website and user experience
• Monitor website performance and security
• Comply with legal obligations

We will only process your information where we have a lawful basis to do so under applicable data protection legislation.

Marketing Communications

We do not send unsolicited marketing emails.

If you choose to subscribe to newsletters or marketing communications in the future, you will always have the option to unsubscribe.

How We Share Your Information

We do not sell, rent or trade personal information to third parties.

We may share information with trusted service providers where necessary to operate our business and website, including:

• Website hosting providers
• Analytics providers
• Email service providers
• Professional advisers

These providers are only permitted to process information on our behalf and for the purposes required to deliver their services.

We may also disclose information where required by law or to protect our legal rights.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, comply with legal obligations and resolve disputes.

Security

The security of your information is important to us.

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction.

However, no internet-based service can be guaranteed to be completely secure and you provide information at your own risk.

Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Request transfer of your information
• Withdraw consent where applicable
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us at:

support@websparks.co.uk

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites function correctly, improve user experience and provide information about how visitors use a website.

How We Use Cookies

TEAM WEB SPARKS uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the operation of the website and enable core functionality such as security, page navigation and form submissions.

Without these cookies, certain parts of the website may not function correctly.

Analytics Cookies

We use analytics services such as Google Analytics to help us understand how visitors use our website.

These cookies may collect information including:

• Pages viewed
• Time spent on pages
• Visitor behaviour
• Traffic sources
• Device and browser information

This information is used to improve our website and services and is generally collected in an aggregated and anonymised form.

Functionality Cookies

These cookies help remember your preferences and improve your experience while using our website.

Third-Party Cookies

Some pages may contain content or services provided by third parties.

These third parties may set their own cookies when you interact with their content.

Examples may include:

• Google Analytics
• Google Maps
• Social media platforms

We do not control these third-party cookies and recommend reviewing their individual privacy policies for further information.

Managing Cookies

You can control or delete cookies through your web browser settings.

Most browsers allow you to:

• View stored cookies
• Delete cookies
• Block cookies from specific websites
• Block all cookies

Please note that disabling certain cookies may impact website functionality.

Cookie Consent

Where required by law, visitors will be presented with a cookie consent banner allowing them to manage their cookie preferences.

Changes To This Policy

We may update this Privacy & Cookie Policy from time to time.

Any changes will be published on this page and will take effect immediately upon publication.

We recommend reviewing this page periodically to remain informed of any updates.

Contact Us

If you have any questions regarding this Privacy & Cookie Policy or the way we process personal information, please contact:

TEAM WEB SPARKS Ltd

6 Edison Village
Nottingham Science & Technology Park
Nottingham
NG7 2RF
United Kingdom

Email: support@websparks.co.uk